KOMUNIKASI ORGANISASI DI BADAN KESATUAN BANGSA DAN POLITIK KOTA BEKASI

Dini  Nurhandayani; Anisti; Tuty  Mutiah

doi:10.53565/nivedana.v5i3.1393

Dini Nurhandayani Universitas Bina Sarana Informatika
Anisti Universitas Bina Sarana Informatika
Tuty Mutiah Universitas Bina Sarana Informatika

DOI: https://doi.org/10.53565/nivedana.v5i3.1393

Keywords: Organizational Communication, Communication Patterns

Abstract

The Bekasi City National Unity and Political Agency (Kesbangpol) is a local government agency that has the responsibility of facilitating and coordinating various activities related to national unity, politics, and community protection in the Bekasi City area. In carrying out its duties, the Bekasi City National and Political Unity Agency (Kesbangpol) prioritizes the importance of communication between leaders and employees in managing internal tasks within Kesbangpol. organizational communication is a vital process in which messages are created, exchanged, and interpreted between communication units in an organization. This study aims to determine how organizational communication in the Bekasi City Kesabangpol Agency. This research uses descriptive qualitative research with a case study approach. Using observation, interview and documentation methods as instruments in data collection. The results showed that the communication pattern at Kesbangpol Bekasi City was very open and participatory, in accordance with DeVito's theory. The use of communication media such as WhatsApp groups facilitates the flow of information, allowing direct interaction between divisions and levels. Openness between superiors and subordinates and mutual respect strengthen teamwork and organizational effectiveness. Although there are challenges such as miscommunication, good coordination is able to overcome them quickly and efficiently.

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